Board Member - President
Heather Mulligan-Gonzalez is a 25 year veteran of public safety. She spent 20 of those years with the San Mateo County Office of Public Safety Communications as a police, fire and paramedic dispatcher, training officer, and academy instructor. She has been tactical dispatcher and a member of the fire incident dispatch team.
Heather is the only California POST Subject Matter Expert on active shooters for dispatchers and participated in the POST active shooter video in 2015. She is currently consulting on the POST courtroom testimony video curriculum.
Heather deployed in 2018 to support search and recovery efforts in Paradise after the Carr Fire. She is also a team leader for the San Mateo County Critical Incident Stress Management Team.
This picture was taken 10 years ago, 11 days after the San Bruno pipeline explosion. What you don’t see here is I was suffering from crippling post critical incident stress. My heart would race when I’d enter work. I wasn’t sleeping well. I’d replay things I’d heard that night over and over in my head. I was haunted by the images on TV and what I saw in person when I visited the scene. I was a mess.